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Tula Hats wants you to be pleased with your purchase!

All returns and discrepancies  must be made within 7 days of receipt of goods.  Please call us for a Return Authorization.

Please keep shipping boxes when reporting missing or damaged hats.  UPS label will show if more then one box has been sent to your location.  Each box has a weight on the label.  The weight determines how many hats in a box. 

Please note that our products are handmade.  Variations in color and weave are natural occurrences and are not considered defects.

Tula Hats
3800 Wyldwood Road
Austin, Texas 78739
888-232-4287


If you have any questions regarding your merchandise return or exchange please email us at info@tulahats.com

Thank you,
Tula Hats