Tula Hats wants you to be pleased with your purchase!
All returns and discrepancies must be made within 7 days of receipt of goods. Please call us for a Return Authorization.
Please keep shipping boxes when reporting missing or damaged hats. UPS label will show if more then one box has been sent to your location. Each box has a weight on the label. The weight determines how many hats in a box.
Please note that our products are handmade. Variations in color and weave are natural occurrences and are not considered defects.
3800 Wyldwood Road
Austin, Texas 78739
If you have any questions regarding your merchandise return or exchange please email us at firstname.lastname@example.org